Our Team

Gail Owen

Founder and Director

Principal Consultant, Facilitator and Coach

When you work with me, you get over 25 years of local and international experience across organisational change, people development, projects and large scale transformations up your sleeve.

I launched my career in two of the Big 4 accounting firms and later moved into large, complex organisations gaining experience in the telco, banking, government and mining industries. It wasn’t long before I found myself naturally gravitating to improving systems and automating processes. I always got a kick out of streamlining and uplifting productivity – this led to my realisation (many years ago) that organisations’ most significant ROI is the people factor and the impact of its culture on employees’ wellbeing and productivity. From this realisation I have dedicated my life’s work to humanising the workplace.

I am a life-long learner of positive psychology and neuroscience, and I bring a unique perspective to the organisation and people transformation. My extensive understanding of human behaviour plays a pivotal role in my facilitation and coaching style. I leverage unique skills to empower people to think beyond their boundaries and breakthrough their next success levels.

Claire Singleton

Principal Consultant, Facilitator and Coach

With over 20 years’ experience working in multinational corporate companies, as well as government departments, I enjoy the challenges of different environments to improve organisational culture, deliver transformation, mergers and divestments and productivity gains. With proven experience in strategic vision, I can also translate this into business benefits and value realisation.

With a proven track record of leading Change and Transformation across both operational business areas and functions to deliver complex Programs of work across Strategic Transformation, Operating Models, Re-organisations, Mergers and Divestments, Finance, HR, HSE and Technology projects means I have a wealth of experience to assist businesses achieve their goals.

In the last few years of my career consulting, there has been a marked shift in the conversations leaders and teams are having with regard to change, inclusion and well being. With a focus on people, I have coached and supported executives, focussing on these areas as part of coaching, mentoring, team building and career development sessions.

    Patrizia Pollard

    Principal Consultant, Facilitator and Coach

    When you work with me, you get over 30 years’ experience leading change across finance, risk, regulatory and manufacturing. Leveraging off my experience as facilitator, life coach and trainer, I have developed my ability to build teams and corral stakeholders to facilitate a mutual understand of our shared vision as we work together to delivery the shared goal.

    With both Change Management and Project Management bodies of knowledge I refer to both disciplines to provide context and reference in order to help clients deliver key outcomes. All organisations find change challenging as it introduces uncertainty and ambiguity. My role is to assist with understanding those challenges and work with stakeholders at all levels to facilitate the a level of comfort with the ambiguity in order to help steer the change.

    I specialise in transformation change management from stakeholders to teams and individual development with a focus on working with people to get the best out of them.

    Sharbel Sassine

    Principal Consultant, Facilitator and Coach

    When you work with me you get over 15 years experience leading change, learning, coaching and facilitation gained in large organisations across banking, finance, IT and professional services.

    My expertise extends to design thinking for customised workflow and operational solutions, delivering world class communication and learning programs for your people across various geographical environments and cultures.

    I’m well accustomed to ambiguous environments and I’m  culturally-astute and outcome-driven. Analytical by nature, I’m focused on continuous improvement through meticulous attention to detail whilst focused on the big picture strategy.

    I’m a passionate trainer, coach and facilitator and known for creating inspiring change and learning environments that’s not only fun and enjoyable but truly memorable.

    Bruce Philips

    Principal Consultant

    When you work with me, you get over 30 years’ experience leading change locally and internationally across finance, risk and operations. Leveraging off my external and internal audit background, I have further developed my career within a large complex financial institution in leadership and project management roles.

    Any organisational change brings an element of risk and impacts to systems and processes. I strive to deliver an experience that ensures all change impacts are identified and managed to minimise risk for your organisation.

    I specialise in continuous improvement, change and transformations that:  

    • Meet customer needs;
    • Are realistic in their scope and achievability; and
    • Result in a well controlled, sustainable and efficient operating environment.

    Simone Trembath

    Principal Consultant

    When you work with me, you get over 20 years experience of helping companies navigate through the ever-changing world of communications. 

    Over the years, working in multiple industries, gaining experience and insights along the way. I soon realised that one of the most critical factors in effective communication is understanding your audience. Whether it was educating healthcare workers about new protocols or introducing new technology to factory workers, I found that communicating in a meaningful way was the key to success.

    My specialties include crisis communication, change management, employee engagement, and stakeholder relations.  Creating and implementing integrated change and communication strategies and solutions that will not only engage your employees but also help you achieve your business goals.